Mirage Privé is committed to protecting your privacy and handling personal data with discretion, integrity and in full compliance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Spanish data protection laws.

This Privacy Policy explains how we collect, use and safeguard personal information when you access our website or communicate with us.

1. Data Controller

Mirage Privé
Website: www.mirageprive.co
Email: enquiries@mirageprive.co

Mirage Privé acts as the data controller for the personal data collected through this website.

2. Personal Data We Collect

We may collect and process the following categories of data:

• Contact information, enquiries@mirageprive.co, +34 650 042 357
• Information submitted through booking inquiries or companion applications
• Communication exchanged via email or WhatsApp
• Billing information required for invoicing
• Payment-related information processed through secure third-party providers
• Newsletter subscription details (via Mailchimp)
• Technical data (IP address, browser type, device information)

We collect only data strictly necessary for the provision and coordination of our services.

3. Purpose of Processing

Personal data may be processed for the following purposes:

• Managing booking inquiries and coordinating arrangements
• Reviewing and evaluating companion applications
• Issuing invoices and managing payments
• Providing concierge communication
• Sending newsletter communications (where consent has been given)
• Ensuring website functionality and security
• Complying with legal and tax obligations

Mirage Privé does not sell or rent personal data to third parties.

4. Legal Basis for Processing

Personal data is processed based on:

• The consent of the data subject
• The performance of a requested service
• Compliance with legal obligations
• Legitimate business interests related to the operation of Mirage Privé

5. Payment Processing

Payments may be made via bank transfer, credit card or cash (with official invoice issued).

Card payments are processed securely through Shopify’s integrated payment infrastructure. Mirage Privé does not store full credit card details.

6. Third-Party Service Providers

Mirage Privé works with carefully selected third-party providers for operational purposes, including:

• Shopify (website hosting and payment infrastructure)
• Mailchimp (newsletter distribution)
• Financial institutions for payment processing

These providers process data in accordance with applicable data protection regulations and under appropriate safeguards.

7. Data Retention

Personal data will be retained only for as long as necessary to fulfil the purpose for which it was collected and to comply with legal and fiscal obligations.

Billing data may be retained for the legally required period under Spanish tax law.

8. Confidentiality and Security

Mirage Privé operates under strict confidentiality standards.

Appropriate technical and organisational security measures are implemented to protect personal data against unauthorised access, loss, disclosure or misuse.

9. Your Rights

Under GDPR, you have the right to:

• Access your personal data
• Request rectification of inaccurate data
• Request erasure (“right to be forgotten”)
• Restrict or object to processing
• Withdraw consent at any time
• Request data portability

To exercise these rights, please contact: inquiries@mirageprive.co

You also have the right to lodge a complaint with the Spanish Data Protection Authority (Agencia Española de Protección de Datos).

10. International Transfers

Where personal data is processed by third-party providers located outside the European Economic Area (such as Mailchimp), appropriate safeguards are implemented in accordance with GDPR requirements.

11. Cookies

Mirage Privé may use essential cookies to ensure website functionality and security.

Users may configure their browser settings to manage or disable cookies at any time.

12. Updates to this Policy

Mirage Privé reserves the right to update this Privacy Policy when necessary. The latest version will always be available on this website.